Job Description
job overview
- Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition
- 管理本班的前台工作确保客人得到快速的，专业的服务和个人的关注
At HUALUXE® , we want our guests to feel accomplished and respected. To help them we need you to offer intuitive Chinese hospitality and:
- Show Chinese Etiquette – by greeting our guests by extending the spirit of our signature welcome and indulge them in Chinese hospitality by being humble and discreet in observing Chinese protocol
- Respect and Recognize – We respect and recognize guests no matter who they are and adapt to guest preferences making them feel a cut above therest
- Help Accomplish – by fully understanding our guests’ business and social engagement needs, and take pro‑active action to exceed their expectations by efficient and accurate services
在 华邑®酒店 ，我们让我们的客人感到事业通达，尊重认同。为了达到...