Job Description
Bilingual Technical Support Specialist page is loaded## Bilingual Technical Support Specialistlocations: Volante - CANtime type: Full timeposted on: Posted 14 Days Agojob requisition id: R49541## ## Job Description:# **Bilingual Support Specialist (French & English)**# **Volante - Jonas Software**# **Hybrid – North York, ON (3 days in office per week)****Compensation & Role Details**Expected Salary Range: $60,000 to $65,000 CAD, depending on experience and qualifications Role Type: New RoleAI Disclosure: AI is not used to screen, assess, or select applicants for this role**Summary:**The Tier 1 Bilingual Support Specialist (French & English) serves as the first point of contact for both English- and French-speaking customers, delivering prompt, courteous, and technically sound assistance. This role involves troubleshooting basic to moderately complex issues, escalating where necessary, and ensuring a consistent, high-quality customer experience in both languages.**Key Responsibi...