Empire Life

Bilingual Specialist in Disability Claims

📍 Location
rouyn noranda, abitibi témiscamingue
⏰ Job Type
Full-time
📅 Posted
June 08, 2026
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Job Description

Join Empire Life as a Bilingual Disability Claim Specialist focusing on complex claims. Manage high-complexity LTD cases and support the Change of Definition process effectively.

Empire Life is looking for a skilled Disability Claim Specialist for its Group Operations team. This role involves expert claim adjudication, mentorship of team members, and driving early intervention strategies for optimal claim outcomes. Through data-driven analysis, you'll identify trends and report on outcomes to assess and improve departmental strategies.

Key Responsibilities:
• Manage a portfolio of high-complexity LTD claims
• Support Change of Definition by coaching on milestones
• Develop comprehensive case-management strategies
• Adjudicate claim appeals with sound evidence
• Provide mentorship to Disability Case Managers

Requirements:
• Bilingual in French and English
• 5-10 years managing LTD claims
• Undergradua...

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