Bilingual Senior Disability Claims Consultant (Montreal)

Job Description

As a Senior Disability Claims Consultant, you will proactively manage a block of litigated disability claims and other escalated cases, applying Sun Life’s resolution strategies to serve clients and deliver financial results.

Responsibilities

• Manage your litigated block of cases with a strong proactive customer service focus, exhibiting expert skill in both disability and litigation management.
• Represent Sun Life in a highly professional manner at mediations, examinations for discovery, pre‑trials, trials, grievance arbitrations and other judicial or quasi‑judicial proceedings.
• Instruct legal counsel on the final disposition of litigated claims.
• Handle other escalated matters in a thorough, timely and effective manner, maintaining a proactive customer service focus.
• Provide leadership in complex case management.
• Build a strong knowledge of litigation management strategies.
• Work to ...