Bilingual Quality & Education Consultant

What it’s like to be a Northbridge Quality & Education Consultant

In this role, you’ll help strengthen underwriting quality, consistency, and capability across Northbridge Financial Corporation. Working closely with underwriting teams, you’ll lead and support the Underwriting File Review process across all brands and coverage lines, using analytics and insights to identify gaps, drive improvements, and support compliance. You’ll also contribute to the full lifecycle of underwriting education, ensuring learning is effective, measurable, and aligned to business needs.

Responsibilities

• Investigating underwriting files and analyzing risk selection, product quality, and customer service
• Identifying deficiencies through metrics, analytics, and audit results
• Communicating clearly and effectively with stakeholders at all levels
• Solving problems, thinking strategically, and recommending pract...