Job Description
Become a vital part of Beautifi as a Bilingual Partner Success Specialist. Ensure our clinic partners receive prompt and quality answers to their inquiries daily.
At Beautifi, we're searching for a dedicated individual with 1-3 years of partner success or customer support experience. This role is pivotal in maintaining the flow of information between clinics and our teams, ensuring that needs are met swiftly. Your role will contribute significantly to improving the partner experience.
Key Responsibilities:
• Ensure inbound clinic phone calls are answered timely
• Respond to inquiries about patient application processes
• Gather required documentation from clinics for funding
• Oversee the Partnerships inbox for inquiries
• Facilitate processing of refunds and cancellations accurately
Requirements:
• 1-3 years of experience in related roles
• Bilingual proficiency in French and English required
• Stro...
At Beautifi, we're searching for a dedicated individual with 1-3 years of partner success or customer support experience. This role is pivotal in maintaining the flow of information between clinics and our teams, ensuring that needs are met swiftly. Your role will contribute significantly to improving the partner experience.
Key Responsibilities:
• Ensure inbound clinic phone calls are answered timely
• Respond to inquiries about patient application processes
• Gather required documentation from clinics for funding
• Oversee the Partnerships inbox for inquiries
• Facilitate processing of refunds and cancellations accurately
Requirements:
• 1-3 years of experience in related roles
• Bilingual proficiency in French and English required
• Stro...