Bilingual Office Product Support Specialist

A dynamic support services company in Torreón, Mexico is looking for a Product Support Specialist. This role involves assisting both office and operational users in resolving product usage issues while documenting the processes. The ideal candidate is proficient in business-level English and possesses excellent communication and problem-solving skills. Experience in customer or product support is preferred. You will also handle support calls in Spanish, engaging with users effectively to resolve their concerns.
#J-18808-Ljbffr