Job Description
Bilingual Manager Life and Disability Claims Management
Location: Remote anywhere in Canada or Hybrid if close to an office
The total target compensation (TTC) range, including salary and target bonus, is $99,568 - $145,600. This is applicable to permanent roles only. Fixed‑term and casual roles receive only the base salary.
Role Overview
The Manager, Life and Disability Claim Management is a pivotal leadership role responsible for daily operations, strategic talent development, and driving claim outcomes. The role uses a data‑informed coaching model, focuses on early intervention, decision accuracy, and the retention of skilled Claim Managers, and ensures service excellence within an increasingly complex claim landscape.
Responsibilities
- High‑Performance Coaching: provide advanced coaching and mentorship to develop and retain claim professionals
- Establish clear, measurable performance objectives aligned with team goal...