Bilingual Life and Disability Claims Processor

Bilingual Life and Disability Claims Processor

This role is responsible for the intake process, preparation and monitoring of all disability, life, accidental death and dismemberment and critical illness claims. As the successful candidate, you will ensure accurate and timely communication with plan sponsors and claimants and insurers, as required.

As part of the Life and Disability team, you will log and prepare new claims, calculate and process benefit payments for self‑funded (ASO) short‑term disability plans, and communicate with business partners to facilitate and document the claim submission process.

You will ensure member coverage is properly maintained and premium is billed correctly throughout the period of a disability or life claim. In addition, you will provide excellent customer service to our plan members, plan sponsors and insurers by answering their inquiries either by phone or email.

*Hybrid working model based out of our Winnipeg, ...