Bilingual IT Helpdesk Tech - Tier 2 (Onsite 1–2x/wk)

DOXA Talent is seeking an IT Helpdesk Technician (Tier 2) to provide comprehensive support for IT operations in Barranquilla, Colombia. The ideal candidate will have advanced English proficiency (C1) and over three years of experience in IT support, particularly with Microsoft environments.

This full-time role requires occasional onsite presence and involves troubleshooting technical issues, managing helpdesk operations, and equipment management, making it essential to effectively communicate with both local and international teams.