Bilingual Intake Specialist
Job Description
Join a team where your passion meets purpose! We're not just colleagues – we're enthusiasts who genuinely love what we do and make work enjoyable for everyone.
About You:
You're someone who thrives in a busy environment and loves helping people. You're great at juggling multiple priorities, meeting deadlines, and providing excellent service whether it's over the phone, email, or fax. You enjoy learning new processes and collaborating with different teams to solve problems.
What You'll Do:
As an Intake Specialist, you'll be the friendly first voice our members hear when they need help – whether it's medical or general assistance. Before cases move to our Case Coordinators, you'll be the one making sure everyone gets the support they need.
Your day-to-day will include:
- Being the first point of contact for all calls, emails, and corresp...