Staff Outsource Solutions
Bilingual Intake Specialist (Personal Injury Law Firm)
Job Description
Job Description
Position Overview
Key Responsibilities
This is a remote position.
Are you a people-focused professional who thrives in a fast-paced environment? Do you have a passion for helping others while delivering exceptional client service? We’re looking for a Bilingual Intake Specialist to join a dynamic Personal Injury Law Firm and be the first point of contact for potential clients.
Position Overview
As a Bilingual Intake Specialist, you will play a critical role in the client journey—handling inbound inquiries, gathering case information, and ensuring a smooth and professional intake process. Your ability to communicate clearly and compassionately in both languages will make a direct impact on client experience.
Key Responsibilities
- Answer inbound calls, emails, and web inquiries from potential clients
- Conduct initial case s...