Job Description
Bilingual French/English Contact Centre Manager
Remote within Canada
70-75K
Temp to Perm
Our client, a global leader in creating exceptional customer experiences, is seeking a fluently Bilingual Contact Centre Manager to join their expanding team in Canada.
If you are fluently bilingual in French and English and reside within Canada, possess a minimum of 3 years call/contact centre leadership experience as well as exceptional communication skills, this exciting opportunity could be a great fit for you!
Requirements:
• 3+ years proven experience as a Call Center Supervisor or similar managerial position
• Proven experience and knowledge in operations and customer-focused support
• Leadership and management skills with the desire to coach, train, mentor and build skillsets to
enhance business output and capabilities
• Positive and proactive by nature offering ongoin...