The Toronto-Dominion Bank (Canada)

Bilingual (English/French) Wealth Operations Officer

📍 Location

Ottawa, Ontario

⏰ Job Type

Full time

📅 Posted

June 02, 2026

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Job Description

Description
 :KEY ACCOUNTABILITIES
CUSTOMER
Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function / partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery and support process improvement initiatives
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels 
Develop and maintain working relationships with customers, partners and vendors including responding to questions and / or concerns in an effective and timely manner
SHAREHOLDER
Complete assigned workload to meet SLA requirements for servi...
    

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