Job Description
Bilingual Disability Claim Specialist (Complex Claims & COD)
Location
Remote, or if local to an office, hybrid – Kingston, Toronto, or Montreal.
Compensation
The total target compensation (TTC) range, including salary and target bonus, is $78,698 - $125,350. This TTC range applies to permanent roles only; the actual base salary will be determined by the candidate’s skills and experience, and internal equity.
About the Position
The Disability Claim Specialist is a senior subject‑matter expert responsible for the proactive and strategic management of complex long‑term disability (LTD) claims, focusing on cases approaching or undergoing a Change of Definition (COD) from own occupation to any occupation. The role provides expert consultation, mentorship, and direct case management to ensure claim decisions are sound, fair, and aligned with policy provisions and organizational best practices.