Job Description
Make a difference as a bilingual Customer Service Agent at our Contact Centre! Support clients across Canada with their inquiries in a proactive and friendly manner while enjoying a hybrid work model and flexible hours.
This hybrid position requires you to work from the office up to two times a week, with shifts available between 8 AM and 8 PM, Monday to Friday. Key responsibilities include assisting clients with product and service inquiries and providing solutions to their issues. Bring your customer service skills and bilingual abilities to support our clients' financial and health goals.
Key Responsibilities:
• Assist clients with inquiries about products and services
• Analyze and provide solutions to client issues
• Offer detailed product information to clients
• Ensure accurate information is conveyed efficiently
• Engage with clients in both English and French
Requirements:
• Bilingual in French and English, both spoken and written
• Customer servi...
This hybrid position requires you to work from the office up to two times a week, with shifts available between 8 AM and 8 PM, Monday to Friday. Key responsibilities include assisting clients with product and service inquiries and providing solutions to their issues. Bring your customer service skills and bilingual abilities to support our clients' financial and health goals.
Key Responsibilities:
• Assist clients with inquiries about products and services
• Analyze and provide solutions to client issues
• Offer detailed product information to clients
• Ensure accurate information is conveyed efficiently
• Engage with clients in both English and French
Requirements:
• Bilingual in French and English, both spoken and written
• Customer servi...