Bilingual Customer Service Agent (B1 English Level)

Do you enjoy helping people and giving clear, simple solutions? In this role, you will support customers with their questions and requests, helping them have a positive experience in every interaction. If you like communicating with others, listening carefully, and solving issues in a bilingual environment, this position is a great opportunity for you.

Role Purpose

Provide customer support through phone and digital channels, ensuring clear communication, proper request handling, and compliance with the quality and productivity standards defined by the company and the client.

Educational Background

Technical, technologist, or professional studies. Administrative or related fields are a plus.

Required Experience

• At least 6 months of experience in customer service, call center, or customer support.
• Phone support experience is a plus.
• Full availability required.
• English level B1 (basic to intermediate con...