Bilingual Customer Operations Specialist (Hybrid)

Link-Worldwide in Monterrey, Mexico is seeking a Customer Operations Representative to provide excellent customer service and manage daily operational functions. This full-time role involves overseeing workflow for accounts, scheduling appointments, addressing customer issues, and ensuring precise data management.

The ideal candidate is bi-lingual, has strong critical thinking and attention to detail skills, and prior customer service experience is a plus. We offer flexible work hours, a hybrid environment, and numerous employee benefits including health insurance and vacation time.