Bilingual Customer Care Specialist

Quantum Lending Solutions in Mexico City is seeking a Customer Service Associate to provide exceptional customer support. This role requires addressing inquiries and resolving issues via phone, email, and chat while maintaining a positive attitude. The ideal candidate has strong communication skills, a commitment to customer satisfaction, and is proficient in English and Spanish. Responsibilities also include documenting interactions in the CRM system and collaborating with other departments. A high school diploma and 1-2 years in customer service are required.
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