Job Description
Bilingual Client Intake Specialist & Remote Success Coordinator (English/Spanish) - R218Location:Remote (Mexico)Shift:Monday – Friday, US Business HoursType:Full-Time | Front-Facing OperationsAbout the RoleAre you a charismatic communicator who loves building rapport?
We are seeking aBilingual Client Intake Specialistto serve as the premier point of contact for our U.S.-based team.This is a high-initiative role where you will manage the front door of our business—handling high-quality customer interactions, qualifying leads, and coordinating seamlessly with our on-site leadership to ensure no client is left behind.Core ResponsibilitiesFirst-Touch Intake:Act as the professional and personable voice of the company for all inbound inquiries.You will manage theClient Intakeprocess with empathy and charisma.Bilingual Communication:Provide seamless support in bothEnglish and Spanish, ensuring all callers feel heard and understood.Executive Gap Management:Take ownership of routine admi...