Bilingual Claims Administrator (Toronto)

About You

You are an experienced administrative skilled who can multitask and meet tight deadlines. You thrive in a fast-paced, team environment and will provide excellent customer service via email, fax, and phone. You will have the desire to develop an in-depth understanding of this position and be able to easily maneuver through numerous policies to assess claims and inquiries accurately. You are a powerful team player.

The Claims Administrator will be responsible for providing administrative support on claims. This role involves handling inbound and outbound phone calls, as well as answering a variety of emails from providers and plan members. The Claims Administrator assists the claims processors in adjudicating claims when necessary. This role requires strong time management skills, claims experience, and policy interpretation.

In this role, you’ll get to experience

• Provide excellent customer service for claims matters both in person and...