Job Description
Be the spark that brightens days and ignite your career with TTEC’s award‑winning employment experience. As a Bilingual Chat and Voice Customer Service – English–Spanish working in Bogota, Colombia , you’ll be a part of bringing humanity to business. #experienceTTEC
What You'll Be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only