Bilingual Business Services Representative

Company Description

Virtual is an ecosystem of cutting-edge logistics products designed to optimize transportation, delivery, and returns. The company's platform drives operational efficiency and enhances the end-to-end logistics experience. Known for its commitment to performance, Virtual delivers tailored solutions that meet the complex needs of businesses. With a focus on innovation, Virtual ensures the seamless orchestration of operations for clients across diverse industries.

Role Description

This is a full-time, on-site role for a Bilingual Business Services Representative located in Oakville, Ontario Canada. The representative will handle customer inquiries, ensure customer satisfaction, and enhance the overall customer experience. Responsibilities include providing support through various communication channels, addressing customer concerns, and contributing to process improvements for an efficient customer service operation. P...