Zurich Canada
Bilingual Auto Claims Specialist - Montreal
Job Description
Opportunity
Zurich Canada is currently looking for an Auto Claims Specialist to handle first-party auto property damage claims for commercial lines of low to moderate exposure and complexity within specific limits of authority. Reporting to the Claims Handling Manager, you will manage claims efficiently and effectively, delivering customer‑centric service and proactive communication with customers, brokers and internal stakeholders.
What You Will Do
- Document claims files by accurately capturing and updating claims data for low to moderate exposure commercial auto claims.
- Exercise judgement to determine liability, policy verification, and coverage determination by gathering relevant facts and analyzing applicable law and coverage.
- Develop case strategies, evaluations, and escalations as appropriate for timely resolution of claims.
- Establish and review timely reserves throughout the claims c...