Woodbine-Entertainment
Betting Terminal Technician at Woodbine
Job Description
Become a Betting Terminal Technician with Woodbine Entertainment Group, focusing on enhancing customer satisfaction in our Teletheatres. Bring your technical and customer service skills to this vital role.
In this key position, you will supervise the daily operations of the Champions Off-Track Wagering network and provide support to Teletheatre operators. Your primary focus will be on maintaining betting terminals while ensuring services meet established quality standards. This role is integral in delivering an exceptional wagering experience.
Key Responsibilities:
• Monitor customer service quality and offer improvements
• Assist in managing inquiries and resolving issues
• Maintain compliance with required regulations
• Conduct regular checks and maintenance on betting systems
• Foster relationships with Teletheatre operators
Requirements:
• Minimum 2 years’ experience in customer service operations
• Valid “G” Class license with clean driving history
In this key position, you will supervise the daily operations of the Champions Off-Track Wagering network and provide support to Teletheatre operators. Your primary focus will be on maintaining betting terminals while ensuring services meet established quality standards. This role is integral in delivering an exceptional wagering experience.
Key Responsibilities:
• Monitor customer service quality and offer improvements
• Assist in managing inquiries and resolving issues
• Maintain compliance with required regulations
• Conduct regular checks and maintenance on betting systems
• Foster relationships with Teletheatre operators
Requirements:
• Minimum 2 years’ experience in customer service operations
• Valid “G” Class license with clean driving history