Job Description
Job Summary
The purpose of this position is to promote sales and client retention through excellent customer service within the Benefits department by assisting with Billing and Reconciliation and other financial functions, such as auditing, planning, budgeting, cost control and projects.
Responsibilities
- English - Spanish Language (Oral and writing 90% or higher) (C1 or above)
- Must have a high school diploma
- At least 1 year of experience in Customer Service positions
- This job adjusts to the Eastern Time Zone and follows a US holiday schedule
- Excellent verbal and written communication skills. A genuine interest in working with and helping customers
- Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred
- Good presentation and a polite, tactful and friendly character
- Ability to interact with cus...