Bell Captain

***Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.Open doors and assist guests/visitors entering and leaving property.Assist with luggage storage and retrieval.Transport guest luggage to and from guest rooms and/or designated bell area.Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.Supply guests with directions.Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.Dispatch bell staff or valet staff as needed.Communicate parking procedures to guests/visitors.Follow up with guests to ensure their requests or problems have been met to their satisfaction.Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.Develop and maintain positive working re...