Job Description
The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high-quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities
- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
- Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
- Identify referral opportunities for new products and services based on client’s financial goals
- Educate clients on digital and self-service opportunities offered by Citi
- Adhere to bank policies, operational controls, and reg...