Job Description
**About Us**
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies.
Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
**Responsabilidades**:
- As a Customer Service Representative (CSR), your primary responsibility is to provide exceptional customer service and support.
You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring their satisfaction.
- Represent the client's brand in the best possible way, towards our current and potential customers.
- Ticket solving
- Customer support diary
- Answering direct messages and comments on social media
- Apple and Play Store review answers.
- Const...