Encore Global
AV Operations Leadership Role
Job Description
Join Encore as an AV Operations Manager and drive excellence in event technology! Focus on customer service, technician management, and workflow efficiency in a bustling convention center.
This role emphasizes leadership and strategic management in audio-visual operations. With a minimum of four years in the industry and two years in a supervisory position, you will facilitate effective communication among team members, manage workflow and inventory, and uphold quality assurance standards. Your dedication will support exceptional event experiences.
Key Responsibilities:
• Manage floor operations and technician workflow daily
• Lead scheduling and timekeeping for team members
• Review and approve client billing processes
• Keep daily equipment sheets updated and accurate
• Engage in essential pre-event meetings
Requirements:
• High School Diploma mandatory; Bachelor’s preferred
• 4+ years in AV and customer service fields
• 2+ years of supervisory experi...
This role emphasizes leadership and strategic management in audio-visual operations. With a minimum of four years in the industry and two years in a supervisory position, you will facilitate effective communication among team members, manage workflow and inventory, and uphold quality assurance standards. Your dedication will support exceptional event experiences.
Key Responsibilities:
• Manage floor operations and technician workflow daily
• Lead scheduling and timekeeping for team members
• Review and approve client billing processes
• Keep daily equipment sheets updated and accurate
• Engage in essential pre-event meetings
Requirements:
• High School Diploma mandatory; Bachelor’s preferred
• 4+ years in AV and customer service fields
• 2+ years of supervisory experi...