Associé(e) aux ventes - Quincaillerie (temps plein) - The Home Depot Canada

Position Overview

Sales Associates provide rapid, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates emphasize department and product knowledge, provide information on product features, and are familiar with related items to sell an entire project. Associates greet, engage, and thank every customer in their department and provide basic service in adjacent departments. Sales Associates focus on customer service and finding and solving customer needs.

Key Responsibilities

• Follow Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort them to appropriate merchandise, regardless of department.
• Ask open-ended questions about the customer’s projects to determine their needs and level of expertise.
• Promote services offered such as Sp...