Exchange Bank
Assistant Retail Service Manager
Job Description
Windsor Branch, 8700 Lakewood Dr, Windsor, CA 95492, USA
Schedule : This position is scheduled 40 hours per week, 8:30 to 5:30 Monday through Friday and Saturday (Rotate). The schedule is subject to change based on the business needs of the Bank.
ESSENTIAL FUNCTIONS
Operations
- Demonstrate sound decision making by approving exception items and transactions; through the review of overdrawn accounts and determination on whether to pay items; and by identifying when situations require escalation or knowledge from an outside resource, and how to effectively access that resource to ensure a superior customer experience.
- Lead daily operational tasks ensuring compliance and risk mitigation; ensure operational tasks occur within required time frames including routine guide, payroll approvals, and callback.
- Process and audit bank transaction activities, including daily overdrafts, vault/counting cash, night drop, ATM proc...