Assistant Manager - Operations

Job Overview

We are seeking a dynamic and organized Assistant Manager - Operations to support the daily functions of our hospitality establishment. This role is vital in ensuring exceptional guest experiences, smooth operational flow, and effective team leadership. The ideal candidate will possess strong hospitality and customer service skills, with a focus on maintaining high standards of guest satisfaction and operational efficiency.

Duties

• Assist in overseeing daily operations to ensure seamless service delivery and guest satisfaction
• Support front-of-house activities, including guest check-in/check-out processes and resolving guest inquiries or concerns
• Manage cash handling procedures accurately and securely during transactions
• Supervise staff schedules, assign tasks, and provide training to ensure team members meet service standards
• Coordinate with various departments to...