Assistant Manager, Mortgage Closing

The Assistant Manager, Mortgage Closing provides exceptional leadership while managing and directing the daily operations of the mortgage closing process and closing team and initial disclosure desk process. They provide expert guidance to ensure accurate, timely, and compliant preparation and delivery of closing disclosures and documents and initial document packages and redisclosure of initial loan estimates for loan files by team members while providing our credit union partners with a thrilling, five-star service experience.

1) Leads daily production and meets quality expectations to achieve monthly business goals and quality closing service levels. Provide exceptional leadership, supervision, coaching, and performance reviews of myCUmortgage experts in the Closing and initial disclosure desk area; includes developing of myCUmortgage experts. Assist Manager, Mortgage Closing with training, guiding, and motivation a team of experts, keeping them current with changes...