Dollarama
Assistant Manager for Retail Operations
Job Description
Become an integral part of our retail team as an Assistant Store Manager, where customer satisfaction and sales goals meet. This position involves hands-on leadership and management.
As an Assistant Store Manager, you'll support the Store Manager in overseeing daily operations and improving customer service. Your role includes staff training, cash management, and maintaining visual merchandising standards. You will also handle escalated customer concerns and ensure adherence to company policies and safety protocols to create a thriving shopping experience.
Key Responsibilities:
• Assist with staff management and daily store operations
• Resolve customer issues and provide high-quality service
• Train and coach team members for growth
• Conduct performance evaluations and provide feedback
• Manage cash operations, including openings and closings
Requirements:
• At least two years of retail experience
• Two years in a supervisory or management position
• ...
As an Assistant Store Manager, you'll support the Store Manager in overseeing daily operations and improving customer service. Your role includes staff training, cash management, and maintaining visual merchandising standards. You will also handle escalated customer concerns and ensure adherence to company policies and safety protocols to create a thriving shopping experience.
Key Responsibilities:
• Assist with staff management and daily store operations
• Resolve customer issues and provide high-quality service
• Train and coach team members for growth
• Conduct performance evaluations and provide feedback
• Manage cash operations, including openings and closings
Requirements:
• At least two years of retail experience
• Two years in a supervisory or management position
• ...