Assistant Director of Rooms

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike.It's the perfect work/life combination.

Job Description

The Assistant Director of Rooms will support the Director of Rooms in leading the Rooms Division at Fairmont Banff Springs, ensuring exceptional guest experiences, operational excellence, and strategic development of luxury offerings. This role provides direct leadership and oversight for Front Office, Fairmont Gold, VIP team and is pivotal in driving service excellence initiatives, with a goal of achieving and maintaining Forbes Five-Star/Five-Diamond recognition for Fairmont Gold.

Job Duties Include:

Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

• Oversee the da...