Fairmont Waterfront
Assistant Director at Fairmont Gold
Job Description
Elevate guest experiences as an Assistant Director at Fairmont Gold, Victoria’s five-star hotel. Manage F&B services, operations, and lead a dedicated team in this full-time role.
As the Assistant Director at Fairmont Gold, you will oversee all aspects of guest services and lounge operations. This leadership position demands a strong focus on training, exceptional service, and adhering to high standards. Engage with the Executive Chef to refine F&B offerings while managing the daily operations of Fairmont Gold.
Key Responsibilities:
• Manage daily F&B service and guest interactions
• Oversee Fairmont Gold team training and onboarding
• Ensure adherence to Fairmont Gold and Forbes 5 Star standards
• Optimize revenue through upselling strategies
• Resolve guest concerns promptly and efficiently
Requirements:
• Leadership experience in guest relations required
• Previous F&B leadership experience preferred
As the Assistant Director at Fairmont Gold, you will oversee all aspects of guest services and lounge operations. This leadership position demands a strong focus on training, exceptional service, and adhering to high standards. Engage with the Executive Chef to refine F&B offerings while managing the daily operations of Fairmont Gold.
Key Responsibilities:
• Manage daily F&B service and guest interactions
• Oversee Fairmont Gold team training and onboarding
• Ensure adherence to Fairmont Gold and Forbes 5 Star standards
• Optimize revenue through upselling strategies
• Resolve guest concerns promptly and efficiently
Requirements:
• Leadership experience in guest relations required
• Previous F&B leadership experience preferred