Accor Hotels

Assistant Director at Fairmont Empress

📍 Location
victoria, capital regional district
⏰ Job Type
Full-time
📅 Posted
May 31, 2026
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Job Description

Elevate your hospitality career with Fairmont Empress as an Assistant Director in Victoria, BC. Manage food and beverage services while enhancing guest experiences at this prestigious hotel.

Fairmont Empress, recognized as the #1 Best Canadian Hotel, is seeking an Assistant Director to oversee Fairmont Gold operations. This leadership role focuses on managing daily operations, guest services, and food offerings, ensuring compliance with five-star standards. You will also lead a dedicated team to continuously elevate service levels and enhance guest experiences.

Key Responsibilities:
• Manage daily operations of Fairmont Gold Lounge
• Inspire and lead the Fairmont Gold team
• Oversee food and beverage offerings with Executive Chef
• Collaborate with Front Office and Housekeeping teams
• Resolve guest concerns in a proactive manner

Requirements:
• Previous leadership experience in guest relations
• Food & Be...

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