AllianceOne Inc
Assistant Call Centre Manager
Job Description
## Assistant Call Centre ManagerApplylocations: Toronto, ONtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R26_ **Now is a great time to join AllianceOne!** As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.**Job Description:**Position Title: Assistant Contact Center ManagerLocation: Toronto, ONPay Rate: $24.23 CAD/hour**Role Overview:**Responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agentsManages and develops a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics by providi...