Asesor Regional Servicio Y Sp (Xico)

Position: Asesor Regional Servicio y Service Plus (Full time, onsite, Cuajimalpa de Morelos, CDMX)ResponsibilitiesDiligent adherence to maintenance program meetings with clients, ensuring timely and accurate agreement fulfillment.Monitor monthly km fleet statistics per operation plan, establishing actions to maintain or increase policy billing.Identify and implement operational process improvements, ensuring compliance with the maintenance plan for the fleet.Provide technical support for new product introductions, train workshop staff on processes and assist in critical failure diagnosis.Document product technical issues that arise in the field, keep clients informed and ensure proper resolution through ITP and PQF committee support.Ensure operational KPI compliance for workshops, maintaining consolidated operation summaries and mapping policy particularities.Administer and control resources assigned by Service Plus management to guarantee required technical and administrative suppo...