Job Description
Job Description
What you get to do in this role:
AI Strategy & Thought Leadership
- Define and execute the AI-native SC vision for Canada, positioning ServiceNow as the enterprise AI platform of choice across public sector, financial services, and commercial markets.
- Champion Now Assist, AI Agents, and AI Control Tower in every customer engagement — translating GenAI and agentic automation capabilities into measurable business outcomes.
- Build and scale repeatable AI demonstration frameworks and value narratives that differentiate ServiceNow against Microsoft Copilot, Salesforce Agentforce, and frontier AI providers.
- Serve as Canada's executive AI thought leader at customer briefings, industry events, and ServiceNow Knowledge — representing the future of intelligent work.
Organizational Leadership
- Lead, develop, and inspire a high‑performing team of Solution Consultants across Canada, with accountab...