Analyste du cycle de vie des contrats / Lifecycle Contract Analyst

Lifecycle Contract Analyst

Position: Lifecycle Contract Analyst to support the Order to Cash organization.

Responsibilities

• Own the order-to-invoice relationship with external customers for sales, service contract and T&M events.
• Manage the RPA processes to identify gaps/inefficiencies in the RPA solution; apply structured problem‑solving techniques to drive process solutions and improvements.
• Monitor, track, and report performance for continuous improvement. Analyze data and formulate findings in PowerBI dashboards.
• Partner with Quality team to identify adverse trends and systemic issues to ensure accurate root‑cause analysis.
• Conduct and support problem research using CAPA processes and RCCA (Root Cause & Corrective Action) tools and methodologies.
• Lead improvement projects within the organization.
• Participate in roll‑out, training and communicat...