Analyst, Workforce Planning

Perform workforce analysis, control and monitor labor spending and provide recommendations to senior management on frontline labor strategy that balance Guest, staff and financial needs.

Lead and conduct workforce-related projects, including developing workload study plan and tools, performing in field data collection, driving operational efficiency, conducting data modelling, analytics, and visualization to create innovative solutions for anticipating and responding promptly to dynamic business changes. The goal is to maximize company revenue by optimizing labor usage.

Generate workload to ensure frontline work schedules are met with approved plan and operation needs. Collaborate with cast scheduling team to provide labor projection enabling business decisions and operational adjustments promptly.

Bachelor’s degree in Industrial Engineering, Operations Management, Opera...