Analyst, fraud prevention

A career as a fraud prevention officer at National Bank means you'll use your analytical and decision‑making skills to manage fraud risks on a day‑to‑day basis.

In this role, you'll work jointly with different teams to ensure continuous improvement in performance.

• Answer calls and contact customers.
• Make appropriate decisions to reduce fraud losses.
• Provide insights to help teams continuously improve performance.
• Perform secondary analysis on fraud investigations.

Your team:

The centre is open 24 hours a day, 7 days a week. You will work in a full‑time position of 37.5 hours per week and must be available to work from 7:00 a.m. to midnight, Monday to Sunday.

Prerequisites:

• High school diploma holder.
• Experience in a fraud prevention and detection position, ideally related to payment cards.
• Knowledge of current trends in bank and consumer fraud.
• Experien...