Holcim Ltd.
Amrize Logistics & Customer Service Leader
Job Description
Join Amrize as a Logistics & Customer Service Leader in Calgary. This role involves supervising a dedicated team while ensuring exceptional logistics and customer service operations.
As the leader of the Customer Value Centre in Calgary, you'll manage service delivery across the Prairies region. Your responsibilities will include supervising customer service representatives, coordinating logistics operations, and nurturing key stakeholder relationships. Your leadership will enhance customer satisfaction through efficient order management and logistics solutions.
Key Responsibilities:
• Lead the Customer Value Centre operations in Calgary
• Guarantee accurate and timely order processing
• Analyze service metrics for performance enhancement
• Mentor and guide Customer Value and After-Sales staff
• Forge strong connections with transportation partners
Requirements:
• Bachelor’s Degree in Business, Logistics, or relevant area
• 3-5 years in logistics/customer ...
As the leader of the Customer Value Centre in Calgary, you'll manage service delivery across the Prairies region. Your responsibilities will include supervising customer service representatives, coordinating logistics operations, and nurturing key stakeholder relationships. Your leadership will enhance customer satisfaction through efficient order management and logistics solutions.
Key Responsibilities:
• Lead the Customer Value Centre operations in Calgary
• Guarantee accurate and timely order processing
• Analyze service metrics for performance enhancement
• Mentor and guide Customer Value and After-Sales staff
• Forge strong connections with transportation partners
Requirements:
• Bachelor’s Degree in Business, Logistics, or relevant area
• 3-5 years in logistics/customer ...