Americas IT Service Excellence Leader

Sandoz México in Insurgentes de Pueblo Yaqui is looking for a professional to manage holistic IT Service Management, ensuring efficiency and quality in service delivery. The role involves governing service operations, overseeing service transitions, and driving continual service improvement with a focus on meeting customer and internal IT service levels.

The ideal candidate must have strong leadership skills, financial management experience, and the ability to communicate effectively across teams. A commitment to diversity and inclusion is essential to foster an inclusive work environment.