Job Description
Join Airbus Canada as an Aircraft-on-Ground Specialist in Mirabel, Québec. Leverage your technical knowledge and experience to support the A220 fleet and ensure efficient aircraft return to service.
In this pivotal role, you will collaborate with the Customer Response Center team and various Airbus departments to coordinate support for A220 customers globally. Your expertise in aircraft systems and customer service will drive the effectiveness of return-to-service activities, managing resources and maintaining visibility during AOG situations.
Key Responsibilities:
• Develop action plans to expedite aircraft return to service
• Coordinate with specialists and suppliers for issue resolution
• Act as a CRC focal point during extended AOGs
• Manage client visibility and database throughout case resolution
• Build a network of internal and external contacts
Requirements:
• 5+ years in the aviation industry
• K...
In this pivotal role, you will collaborate with the Customer Response Center team and various Airbus departments to coordinate support for A220 customers globally. Your expertise in aircraft systems and customer service will drive the effectiveness of return-to-service activities, managing resources and maintaining visibility during AOG situations.
Key Responsibilities:
• Develop action plans to expedite aircraft return to service
• Coordinate with specialists and suppliers for issue resolution
• Act as a CRC focal point during extended AOGs
• Manage client visibility and database throughout case resolution
• Build a network of internal and external contacts
Requirements:
• 5+ years in the aviation industry
• K...