Air Logistics Customer Care Specialist (Medellín)

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The core purpose of the Customer Care Specialist is to grow, retain, and serve customers by taking full local ownership of the commercial relationship while maximizing profitability. The Customer Care Specialist is responsible for delivering excellence in every customer interaction, consistently elevating the customer experience across all touchpoints.

How you create impact

• Serve as the main point of contact for assigned customers, ensuring exceptional service, satisfaction, and overall experience.
• Drive customer gro...