AI-Driven Omnichannel Experience Leader — Healthcare

A global pharmaceutical company seeks a NGCE Manager in Toronto to drive customer experience through data-driven, omnichannel strategies. The ideal candidate will have over 6 years of experience in biopharma, strong leadership skills, and expertise in digital marketing. Responsibilities include optimizing customer journeys and collaborating with cross-functional teams. The position offers a competitive salary range of CAD 115,000 to 158,400, with comprehensive benefits including health insurance and tuition reimbursement, all in a hybrid working environment.
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