AI-Driven Global Outsourcing & Partner Operations Lead

Palo Alto Networks in Ciudad de México is looking for an Outsourcing & Partner Support Program Manager. This role focuses on leading relationships with service delivery partners to meet business objectives and improve operational efficiencies. You'll manage KPIs, drive support strategies, and leverage AI solutions to enhance service quality.

The ideal candidate will possess strong analytical skills and executive-level communication capabilities, ensuring alignment across teams. Individuals with experience in technical support operations are encouraged to apply.